PAC Collaborative Resources

Lei-Chun facilitates a discussion with patients at Chinatown Public Health Center.

Below are resources from our seminars and trainings, for PAC staff, leaders, and patient advisors. Click to view or download.

Handbooks given to all new patient advisors at SFHN Primary Care:

• PATIENT ADVISOR HANDBOOK
• PATIENT ADVISOR HANDBOOK (Spanish)

Handbooks given to all PAC Coordiantors and Champions at SFHN Primary Care health centers:

• PAC STAFF HANDBOOK

Defining roles of the staff who will be involved in the PAC is an important step in the process. The document below describes the Coordinator and Champion roles that have been successful in SFHN Primary Care health centers.

• PAC Role Descriptions

Recruitment of patient advisors is a key and often difficult step of creating a successful Patient Advisory Council. Below are some resources we have used in the recruitment process.

• Patient Advisor Application- English
• Patient Advisor Interview Questions and Guide

Info sessions are a good way to speak with patients who are interested in participating in the PAC. Below is a sample agenda and guide for Coordinators.

• Info Session Agenda TEMPLATE (Microsoft Word Template)
• Info Session Coordinator Guide

“Patient Advisory Councils: Giving Patients a Seat at the Table”

Sharma A, Angel L, Bui Q., July-Aug 2015

Pub Med (or full text on Family Practice Management)

“Delivering On A Promise: Advances And Opportunities In Health Care For Low-Income Californians”

Langer Research Associates & Blue Shield of California Foundation, January 2015

Full Article